• Let consumers sue companies. When a data breach at Home Depot in 2014 led to losses for banks nationwide, a group of banks filed a class-action lawsuit seeking compensation. Companies have the choice of taking legal action together. Yet…
  • Are you plagued by a serial get-out-of-debt disorder?. There’s a group of people who suffer from “serial get-out-of-debt disorder.” This ailment typically affects people who live above their means. One long-term effect of this ailment is the inability to save enough for emergencies,…
  • How to make your house a smart home. Nearly everything in your home — including air-conditioners, thermostats, lights and garage doors — can be connected to the internet and be remotely controlled with a mobile device or smart speaker. But setting up a…
  • Zillow says consumer agency is threatening legal action over its ads. According to Zillow, the Consumer Financial Protection Bureau has concluded a two-year investigation into the company’s “co-marketing” arrangements that allow mortgage lenders to pay for portions of realty agents’ monthly advertising costs on Zillow websites.…
  • Downpayment and closing-cost help for low-income homebuyers. Prosperity Home Mortgage, a subsidiary of the Long & Foster companies, recently announced its HomeBuyer Boost program, which will provide closing-cost assistance for qualified low- to moderate-income buyers. Borrowers can make a down payment of…
  • Major rental-home companies set to merge. Two institutional landlords, Invitation Homes, a rental business spun out of the private equity giant the Blackstone Group, and Starwood Waypoint Homes said they would combine to create an entity with about 82,000 homes in…
  • Fannie and Freddie will stick with FICO formula. If you’ve been waiting for the long-anticipated news that the two dominant players in the home-mortgage arena — Fannie Mae and Freddie Mac — finally have decided to overhaul their outdated credit-scoring systems to expand…
  • Congress should jump at chance to side with consumers. Fine print has never been the friend of consumers, and in recent years the perils have escalated as financial institutions have drawn up clauses that deny customers effective redress in disputes. To counteract that, the…
  • There's money to be made in taking complaints. A new breed of human resources start-ups is cropping up to help companies figure out how their employees feel. Like Glint, Convercent lets companies send customized “pulse” surveys, gather confidential responses in real time, and…

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