CA News & Special Reports Archive

2017

July

01
  • Consumer Action INSIDER - July 2017.
    The July 2017 issue of Consumer Action's monthly newsletter updates readers on a Washington, DC awards dinner honoring leading consumer privacy advocates; describes a Consumer Financial Protection Bureau roundtable on existing financial protections for servicemembers and veterans; gives advice on what to do if you are concerned your lawyer is engaging in ethical violations or malpractice; and more.

June

  • Consumer Action INSIDER - June 2017.
    The June 2017 issue of Consumer Action's monthly newsletter outlines our digital literacy and debt collection education and outreach efforts; presents our newest publication on insurance and taxes in the 'sharing economy'; tells you what to do when your storage unit starts costing too much; honors National Fair Housing Month; and more.

May

31
  • Alternative data and financial inclusion (Summer 2017).
    In this issue of Consumer Action News, we examine how alternative data may affect access to credit for consumers with limited credit options. Included are the results of a poll we conducted to gauge consumer attitudes about the use of alternative data (non-loan-related information) in lending decisions.
01
  • Consumer Action INSIDER - May 2017.
    The May 2017 issue of Consumer Action's monthly newsletter gives you an update on our efforts to educate seniors on elder fraud and scams; details the DASH for the STASH investor education initiative; tells the story of one homeowner with out-of-control homeowners insurance rates; and more.

April

03
  • Consumer Action INSIDER - April 2017.
    The April 2017 issue of Consumer Action's monthly newsletter gives you an update on how consumers and advocates are holding Wells Fargo's feet to the fire after its notorious fraudulent account debacle; tells the tale of one person who worked with the CFPB to resolve a two-year mortgage nightmare and others who have had to address problems with defective used cars; details our partnerships with nonprofit groups working to serve low-income and servicemember populations; and more.

March

08
  • Rules at Risk (Spring 2017).
    Much progress has been achieved for American consumers in recent years. But many of these protections are now at risk of repeal.
01
  • Consumer Action INSIDER - March 2017.
    The March 2017 issue of Consumer Action's monthly newsletter teaches you how to understand your credit score better; updates you on a new study on how communities are pushing back against payday lending; details our latest financial counseling webinar (co-hosted with FICO); outlines recent California legislation impacting consumer privacy and more.

February

  • Consumer Action INSIDER - February 2017.
    The February 2017 issue of Consumer Action's monthly newsletter introduces two new guides (one on savvy online shopping and another on updates to the Earned Income Tax Credit); introduces our latest annual report; teaches you how to avoid paying for your paid tax preparer's mistakes; details a series of online banking webinars; and more.

January

10
  • Language Access Issue (Winter 2016-2017).
    The latest issue of Consumer Action News covers the challenges that consumers with limited English proficiency (LEP) face in the United States today and describes the policies and resources developed to help them function in an English-centric society.
02
  • Consumer Action INSIDER - January 2017.
    The January 2017 issue of Consumer Action's monthly newsletter gives you a recap of our National Consumer Empowerment Conference, explains the recent "friend of the court" briefings we've filed, fills you in on the invaluable work our fair housing allies are engaging in, offers advice on what to do when confronted with data overage fees and more.

2016

November

30
  • Consumer Action INSIDER - December 2016.
    The December 2016 issue of Consumer Action's monthly newsletter brings you news of our updated debt collection resources, explains why you might need earthquake insurance, fills you in on our 45th anniversary celebration, offers advice on what to do when confronted with restocking fees, and more.

October

31
  • Consumer Action INSIDER - November 2016.
    The October 2016 issue of Consumer Action's monthly newsletter brings you news of newlegislation impacting consumers in the state of California, information on our work to educate servicemembers and veterans across the country, advice for what to do when online deals disappoint and more.
03
  • Consumer Action INSIDER - October 2016.
    The October 2016 issue of Consumer Action's monthly newsletter brings you news of a Los Angeles event in support of strong rules to protect payday borrowers, advice for those impacted by for-profit vocational school closures, information about how to file a class action lawsuit, and more.

September

01
  • Consumer Action INSIDER - September 2016.
    The September issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on coalition activities. This month we also update you on our "Economic survival guide for servicemembers and veterans" trainings; explore the value (or lack thereof) of super cheap auto insurance; introduce our new report on the CFPB's consumer complaint database; and detail a couple of upcoming financial and retirement planning webinars.

August

30
  • CFPB Complaint Database Issue (Fall 2016).
    Consumer Action presents a new study of the public complaint database established by the Consumer Financial Protection Bureau (CFPB). This report breaks down the most common types of complaints, explains how to access and filter the data from existing complaints, examines the ways companies respond to consumers and provides tips on filing a complaint with the CFPB.
01
  • Consumer Action INSIDER - August 2016.
    The August issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on coalition activities. This month we also introduce a new guide to finding the right job training school; send you a "Save the date" for our upcoming 45th anniversary in Washington, DC; tell the tale of a consumer outraged by Uber's "surge pricing"; update you on our efforts to restore your right to join class action lawsuits; and take a look back at our Healthy Children project to prevent lead poisoning and other environmental threats to children’s health.

January

04
  • Consumer Action INSIDER - January 2016.
    The January issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on coalition activities. This month we also highlight our recent National Consumer Empowerment Conference; offer a guide for consumers on how to act when a collector calls; tell of one consumer's tale of woe after he signed up for Match.com; and give an update on a series of workshops that we've held on new phone networks and Internet safety.

2015

December

16
  • Credit Reporting Issue - Winter 2015.
    The credit reporting issue of Consumer Action News covers some welcome changes in reporting rules and the dispute resolution process, explains how consumers can access free credit scores and deal with delinquent debt on their reports, and throws light on the rights and challenges for job seekers and data breach victims.
01
  • Consumer Action INSIDER - December 2015.
    The December issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on coalition activities. This month we also feature stories on saving money during the holiday season; avoiding bad auto loans; protecting your Internet privacy; choosing the right prepaid card; and family money management. Finally, we give an update on our recently held 44th anniversary celebration.

November

  • Consumer Action INSIDER - November 2015.
    The November issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on the many coalitions we’re involved in (including the newest, created in the wake of the massive Experian/T-Mobile data breach). We also fill you in on the latest happenings, including an open house at our new SF office; the National Consumer League’s Trumpeter Awards event, and a public discussion on postal banking. Finally, we provide a recap of our auto insurance trainings and introduce recent updates to our guide to the Lifeline discounted phone program for underserved individuals. This month, Hotline Chronicles explores a consumer'r problem with not-so-speedy Internet service.

October

  • Consumer Action INSIDER - October 2015.
    The October issue of the Consumer Action INSIDER offers information on CFPB activities and updates on coalition efforts and class action lawsuits. It also tells the tale of one woman's journey to understanding long-term care in the midst of her aging mother's ailing health; offers up the truth about prescription discount cards; gives updates on our education and advocacy work, and invites readers to our 44th anniversary celebration in Washington, DC.

August

30
  • Consumer Action INSIDER - September 2015.
    The September issue of the Consumer Action INSIDER offers information on CFPB activities and updates on coalition efforts and class action lawsuits. It also provides new and improved publications to help consumers shop for and choose the best auto loan (and exercise their rights should their auto purchase prove to be a lemon). In addition, the newsletter features stories on excessive and unfair car rental taxes; charity scams; Consumer Action's upcoming national conference; a fascinating new book on watchdogs and whistleblowers; and Consumer Action's recent homeownership workshop.
01
  • Consumer Action INSIDER - August 2015.
    The August issue of the Consumer Action INSIDER offers updates on CFPB activities and information on coalition efforts, legislative actions and amicus briefs in which Consumer Action has participated. It also features a story about a man who escaped a predatory auto loan; an update on a number of mini-grants designed to financially educate underserved consumers; information on how credit card payments are applied; an introduction to the U.S. Treasury’s public retirement program; and a summary of our new SCAM GRAM e-newsletter.

June

30
  • Consumer Action INSIDER - July 2015.
    The July issue of the Consumer Action INSIDER offers updates on CFPB activities, class action lawsuits under which you might be eligible to make a claim, coalition efforts in which Consumer Action has participated, and the FCC’s recent decision regarding robocalls. It also contains part two of a series on retirement planning that began in the May issue, and an announcement about Consumer Action’s move to a new office in San Francisco’s Civic Center area.

May

31
  • Consumer Action INSIDER - June 2015.
    The June issue of the INSIDER features articles on the L.A. premiere of a documentary about the ill effects on consumers of binding mandatory arbitration clauses, the increased scrutiny of for-profit colleges by the U.S. Department of Education, California legislation that would establish a state earned income tax credit for low income working individuals and families, and financial inclusion train-the-trainer events recently hosted by Consumer Action. Hotline Chronicles features a complaint about a third-party installment plan offered by some major retail chains.
 

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