Outreach & Training
Consumer Action’s multilingual and multicultural community outreach managers work to empower individual consumers and community educators nationwide through free, unbiased, rights-focused consumer literacy information and training. Aware that the best way to reach vulnerable consumer populations is to work with trusted community entities, Consumer Action’s outreach staff leverages our national network of nearly 7,000 community-based organizations—the largest and most diverse of its kind—by providing information and tools to enable them to educate and advocate… Read More »
Content
Our Events
- Webinar explores role of homeownership in wealth creation (Sep 06, 2022)
By Linda Williams It is rewarding to build your own wealth. And often, it is even more fulfilling to pass on that wealth to your…} - Webinar on creating wealth through homeownership (Aug 04, 2022)
The Homeownership: The wealth creation connection webinar features speakers Kristin Wong, a financial analyst on the mortgage team at the Consumer Financial Protection Bureau (CFPB),…} - Consumer Action hosts webinar on housing insecurity in America (Mar 05, 2022)
By Linda Williams Housing insecurity is an umbrella term that encompasses several dimensions of housing problems consumers may experience, including unaffordability, inadequate safety and quality,…}
Training Tools
- After a Disaster: ID Theft, Scams and Insurance (Presentation) (Mar 17, 2021)
In this presentation, Consumer Action's Linda Williams explains common scams and problems encountered by consumers who have been affected by a disaster. Tips and resources…} - Resource Sheet: Serving Older Veterans: An Introduction to Veterans Benefits (Nov 12, 2020)
Senior veterans may be eligible for a wide-variety of benefits available to all U.S. military veterans. Veteran's benefits include disability compensation, pension, education and training,…} - Coping with COVID-19: From housing, to health care, to rebooting your savings (Nov 05, 2020)
“Establishing or replenishing savings” covers why and how to create or add to an emergency fund. While having a…}
Our Network
- Out and About: Debt and the racial wealth gap (Jul 07, 2022)
By Audrey Perrott In June, this writer attended a presentation on Debt: When It Helps, When It Hurts, What It Could Do to Build Household…} - PG&E funds Consumer Action to address energy poverty (Jun 05, 2022)
By Audrey Perrott Consumer Action was among a dozen or so nonprofits selected to receive a grant from Pacific Gas and Electric (PG&E), California’s largest…} - Conference reveals how discrimination still harms communities of color (May 03, 2019)
Consumer Action was proud to co-sponsor the Understanding Segregation: Tools to Advance Access and Opportunity conference hosted by Fair Housing Advocates of Northern California on…}
Best Practices
- CFPB Watch: Elders at risk of eviction, credit bureau lapses, and a big birthday (Sep 03, 2021)
By Ruth Susswein More than half a million renters over age 65 are behind on their rent as of July 2021,} - The enduring impact of racism on your finances (Dec 05, 2020)
For generations (and to today), institutional racism has denied people of color access to the economic and educational systems that are, in our nation, the…} - A hidden gem for housing professionals (Dec 06, 2017)
Non-profit housing counseling agencies and other community groups sometimes struggle to fund professional development training for staff and volunteers. Staff are often limited in what…}
Recommended Training Tools
- Avoid ID Theft Training Kit (Nov 19, 2008)
The FTC has created an "interactive toolkit" for advocates to plan and host "Protect Your Identity" events. Click…}
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Videos & Webinars
- Housing insecurity during the pandemic (Webinar) (Feb 14, 2022)
The pandemic unleashed a national housing problem of unprecedented magnitude. Even before the pandemic, millions of Americans faced housing insecurity or instability—especially communities of color.…} - How Inaccurate Private Data Leads to Loss of SSI Benefits: What advocates should know (Nov 04, 2021)
The Social Security Administration (SSA) uses a private database from LexisNexis called Accurint for Government to find beneficiaries who own unreported non-home real estate and…} - After a Disaster: ID Theft, Scams and Insurance (Presentation) (Mar 17, 2021)
In this presentation, Consumer Action's Linda Williams explains common scams and problems encountered by consumers who have been affected by a disaster. Tips and resources…}
( View More Videos & Webinars )
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