Best Practices

In this section, Consumer Action's outreach and training staff share tips, best practices and pointers to help you design your trainings.

• CFPB Watch: Elders at risk of eviction, credit bureau lapses, and a big birthday (Sep 03, 2021)
  By Ruth Susswein More than half a million renters over age 65 are behind on their rent as of July…
• The enduring impact of racism on your finances (Dec 05, 2020)
  For generations (and to today), institutional racism has denied people of color access to the economic and educational systems that…
• A hidden gem for housing professionals (Dec 06, 2017)
  Non-profit housing counseling agencies and other community groups sometimes struggle to fund professional development training for staff and volunteers. Staff…
• Preparation and practice makes perfect (Jul 01, 2007)
  There are two secrets to making a good presentation: preparation and practice. Take the time to prepare properly and your…
• Lead without taking the reins (Apr 01, 2007)
  Facilitation is a way of providing leadership without taking the reins. As a facilitator, your job is to get others…
• Give your 'pitch' a facelift (Mar 01, 2007)
  “What do you do?” It’s a simple enough question, used often for starting a conversation. Yet the answer you provide…
• Facilitator behavior and strategies (Feb 01, 2007)
  How you behave as a facilitator can make or break your effectiveness. The more groundwork you do, the better you…