Outreach & Training
Consumer Action’s multilingual and multicultural community outreach managers work to empower individual consumers and community educators nationwide through free, unbiased, rights-focused consumer literacy information and training. Aware that the best way to reach vulnerable consumer populations is to work with trusted community entities, Consumer Action’s outreach staff leverages our national network of nearly 7,000 community-based organizations—the largest and most diverse of its kind—by providing information and tools to enable them to educate and advocate… Read More »
Training Tools
The following tools, games, and activities can be used by organizations for trainings and workshops.
- After a Disaster: ID Theft, Scams and Insurance (Presentation) (Mar 17, 2021)
In this presentation, Consumer Action's Linda Williams explains common scams and problems encountered by consumers who have been affected by… - Resource Sheet: Serving Older Veterans: An Introduction to Veterans Benefits (Nov 12, 2020)
Senior veterans may be eligible for a wide-variety of benefits available to all U.S. military veterans. Veteran's benefits include disability… - Coping with COVID-19: From housing, to health care, to rebooting your savings (Nov 05, 2020)
“Establishing or replenishing savings” covers why and how to create or add to an… - Teaching Adults: Making Your Training Stick (PowerPoint Slides) (Feb 22, 2018)
Adults learn differently. Consumer Action's PowerPoint slide presentation is free for use by those facilitating adult financial literacy training sessions.… - Consumer Action YouTube Channel (Apr 17, 2017)
The Consumer Action YouTube Channel features short educational videos and webinars on topics including small business insurance, identity theft, managing… - Identity Theft and Internet Safety Resource Sheet (Feb 09, 2016)
This Identity Theft and Internet Safety Resource Sheet includes links to resources from the Federal Trade Commission, Privacy Rights… - Homebuyer Resource Sheet (Aug 10, 2015)
This Homebuyer Resource Sheet was developed by Consumer Action trainer Nelson Santiago for a workshop in Los Angeles. The handout,… - Easy-to-print ID theft fact sheets for your trainings (Jul 23, 2015)
These ID theft guides present a lot of information in a little package! You can download the fact sheets as… - Check it Out! Reports & Scores Quiz (Oct 28, 2010)
Consumer Action's training team designed this quiz game to make it fun to learn about credit reports, scores and specialty… - Rebuilding Credit Crossword Game (Aug 06, 2010)
The Rebuilding Credit Crossword Game can be downloaded from the "Download PDF" field below. You can use this exercise to… - ID Theft Quiz (Sep 27, 2007)
Developed by Consumer Action outreach and training staff, this game is a fun and interactive way to learn more about…
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