Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

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California Center for Law and the Deaf

Primary Address

14895 E. 14th St., Suite 220
San Leandro, CA 94578
Alameda County

Telephone: (877) 332-3529

The mission of the California Center for Law and the Deaf (CalCLAD) is to protect and advance the legal rights of deaf and hard-of-hearing people to enable them to live independent, productive lives, with full access to the rights, privileges, entitlements, services, educational and employment opportunities available to others.

Legal advice, consultation, and information are provided to deaf and hard-of-hearing individuals in issues involving deafness discrimination as well as other issues that are not deafness related, such as consumer or landlord-tenant disputes.  When more extensive assistance or representation is needed, CalCLAD will refer individuals to other legal aid organizations, lawyer referral services or private lawyers.  CalCLAD also provides information, consultation and technical assistance to private businesses and government agencies to assist them in meeting their access and nondiscrimination obligations and to public and private attorneys representing deaf or hard-of-hearing people.

CalCLAD charges a one-time procesing fee for legal advocacy or representation.  The fee is $10 for low income clients and senior citizens, and $25 for other clients. Fees may be waived upon request.


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